From the blog of Nicholas C. Rossis, author of science fiction, the Pearseus epic fantasy series and children's books


I woke up to a strange sight/site this morning: my blog had lost all of my customization. Mercifully, all content seems intact (mental note: don’t forget those backups). I tried changing the background and removing superfluous menu items, but nothing: it’s stuck in its default settings.

At first I thought it had to do with the Chateau theme, but others mentioned similar problems, so it was more widespread than that.

Anyway, this is just a brief note to let you know that I’m aware of this, and as soon as I can get hold of someone on WordPress, I’ll ask for their assistance in sorting it out. In the meantime, it’s business as usual, so read on, leave your comments and I apologize for the inconvenience!


I have now reapplied my customizations (basically, background, header images and menu), and it works fine. Whatever it was, it seems to have been fixed πŸ™‚

You can read more about the problem on the WordPress Forums, courtesy of Rachel, the Happy Linguist.

As it says there:

“Our team launched a change earlier today that caused problems for customizations you made to your site’s appearance, such as custom header images, custom backgrounds, and custom menus. We’re very sorry for the disruption in your site’s appearance. We fixed that problem, and most sites are now back to normal.

If any of your site’s customizations are still missing, you can open your site’s Customizer and re-save those customizations now.

Please note that if you are previewing the Custom Design features on your site, you will see a message like this in the “Colors & Backgrounds” section of your site’s customizer:

“This feature is a part of the Premium Plan. Purchase to make it live or exit the preview.”

You don’t need to upgrade to Premium to change your site’s background. However, you will need to exit that Custom Design preview before you can save changes to your site’s background color. You can do that with these steps:

  1. Open your site’s Customizer
  2. Open the section called “Colors & Backgrounds”
  3. At the top of that section, look for the text “This feature is a part of the Premium Plan. Purchase to make it live or exit the preview.”
  4. Click on “exit the preview” to exit the Custom Design preview.
  5. Open the “Colors & Backgrounds” section again and set the custom background for your site.
  6. Click “Save & Publish” at the top of the customizer.”